Privacy Policy

1. About This Policy

Behera Trading Co. ("we", "us", "our") is a B2B packaging trading business registered in Odisha, India (GST: 21FKTPB9751H1ZV, UDYAM: UDYAM-OD-22-0058271). This Privacy Policy explains how we collect, use, and protect information you provide when you contact us through this website.

2. Information We Collect

We only collect information you voluntarily submit through our enquiry and quotation forms:

• Your name and designation
• Phone number and/or WhatsApp number
• Company or business name
• Email address (if provided)
• Packaging requirements and delivery state

We do not use tracking cookies, analytics scripts, or any third-party advertising on this website. No data is collected passively from visitors.

3. How We Use Your Information

The information you submit is used solely to:

• Respond to your packaging enquiry or quotation request
• Send you a pricing proposal, product specifications, or catalogue
• Follow up if you have not responded to a quotation we sent
• Issue GST invoices once an order is confirmed

We do not send promotional emails or marketing messages without your consent. We do not add you to any mailing list unless you explicitly request it.

4. Sharing of Information

We do not sell, rent, or share your personal information with any third party for marketing purposes. Your details may be shared only in the following limited cases:

• With our logistics or courier partners strictly to fulfil a confirmed delivery
• Where required by law, a court order, or a government authority in India

5. Data Retention

Enquiry data is retained for a reasonable period to allow us to respond and follow up. Once a business relationship ends or if no order is placed, we do not retain your personal details beyond what is required for statutory accounting purposes under Indian law (typically 8 years for GST records).

6. Your Rights

You may contact us at any time to:

• Ask what information we hold about you
• Request correction of inaccurate information
• Request that we stop contacting you

We will respond to all such requests within 7 working days.

7. Security

Form submissions are processed through Web3Forms, a secure third-party form service. We do not store form submissions on our website servers. All business communications are handled through standard email and WhatsApp.

8. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related concerns, please contact: